Client Support Services

Client Access:
Use the Customer Portal for the following:
Remote Access:
Live Remote Assistance*  How it works

*requires assistance from a Lanair support technician to use this service.
Please call 877.LANAIR1 (877.526.2471) to reach one.



24-7-365 Monitoring
& Proactive Management
Empower Your Business.
Whether you're looking to outsource your IT support or supplement your existing support staff capabilities, we work as a dedicated partner to provide consistent uptime while providing speed and simplicity to your business.

Let us help you find the right Managed Service solution:
I Don’t have an IT Department

My organization relies on applications (QuickBooks, Microsoft Exchange) to operate. I rely on my computer technology to be functional and available, but do not have time to teach and mange a technical resource.

Learn more about
our small business MSP solutions
I have an IT Department

My IT staff is great, but overworked. As our business continues to grow, it seems nearly impossible for our IT staff to keep up with demands of managing our ever-changing systems on their own.

Learn more about
LANAIR enterprise solutions
Reliability. Availability. Productivity.

A structure is only as stable as the foundation it’s built on. The same goes with your technology.

Can you afford to operate on anything other than stable?

With our IT Infrastructure Management solution, you get a team of experts monitoring, managing and maintaining a reliable virtual or physical computing framework.

LANAIR’s IT Infrastructure Management plan is designed to work in conjunction with your existing IT staff or act as a supplement to your IT operations.

Let us assume the responsibility of maintaining your systems, so you have more time to focus on what’s most important to your business.

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Stop the problem before it stops you.

Constant monitoring of your computing systems and a regularly scheduled maintenance and systems patching regiment means we can resolve problems before they affect your critical business processes. Let us, instead of your over-worked staff, respond to issue at the first sight of a problem. And if a problem does arise? We ensure it has a minimal effect on your bottom line.

Keep your business moving forward by using LANAIR to fulfil many of the mundane and yet necessary tasks which keep you up and running.

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We’ve got you covered.

Second to your staff, your company’s computer data is one of your most important assets.

What happens to your company if your files available? Losing your organization’s data can be devastating to the future of your business.

But what if you could plan for the worst? LANAIR offers data protection solutions which not only backup your critical data locally, but can send your data to one of our secure offsite data centers. You’ll know your business is protected and able to get up and running when you need it most.

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Your questions. Answered.  

When you need assistance, LANAIR’s team of help desk engineers is there to quickly get you up and running.

With our expert IT professionals, you have a broad array of skills at your fingertips. Our help desk is able to triage end-user requests and prioritize resource allocation to better serve your organization to keep your employees productive.

And through regularly scheduled quarterly reviews and the ability to utilize historical service ticket information, we can provide input for your business to best minimize downtime and maximize end-user productivity.

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